Refund Policy

Thank you for shopping at Couchly Store. We are committed to providing you with high-quality products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds and returns are processed for orders placed through our website and other platforms ("Services"). Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds and Returns

1.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [X] days of receiving the item. We will assess the issue and provide instructions for returning the item.

1.2. Incorrect Items: If you receive an incorrect item, please contact our customer support within [X] days of receiving the item. We will guide you through the return process and arrange for the correct item to be sent.

1.3. Change of Mind: We do not offer refunds or returns for change of mind or if you simply decide you no longer want the product.

2. Return Process

2.1. Contact Customer Support: To initiate a return, contact our customer support at [contact email/phone]. Provide your order number, details about the issue, and any relevant photos if applicable.

2.2. Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. Do not return any items without obtaining authorization.

2.3. Return Shipping: If the return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping, unless the return is due to a damaged, defective, or incorrect item.

3. Refund Process

3.1. Refund Eligibility: Refunds will be processed for eligible returns as described in section 1. We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet the eligibility criteria.

3.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be reflected in your account.

4. Exchanges

4.1. Exchange Eligibility: We may offer exchanges for damaged, defective, or incorrect items. Contact our customer support to inquire about the possibility of an exchange.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us

By placing an order with Couchly Store, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. Please review our Shipping and Privacy Policies for additional information regarding our services.

Refund Policy

Thank you for shopping at Couchly Store. We are committed to providing you with high-quality products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds and returns are processed for orders placed through our website and other platforms ("Services"). Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds and Returns

1.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [X] days of receiving the item. We will assess the issue and provide instructions for returning the item.

1.2. Incorrect Items: If you receive an incorrect item, please contact our customer support within [X] days of receiving the item. We will guide you through the return process and arrange for the correct item to be sent.

1.3. Change of Mind: We do not offer refunds or returns for change of mind or if you simply decide you no longer want the product.

2. Return Process

2.1. Contact Customer Support: To initiate a return, contact our customer support at [contact email/phone]. Provide your order number, details about the issue, and any relevant photos if applicable.

2.2. Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. Do not return any items without obtaining authorization.

2.3. Return Shipping: If the return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping, unless the return is due to a damaged, defective, or incorrect item.

3. Refund Process

3.1. Refund Eligibility: Refunds will be processed for eligible returns as described in section 1. We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet the eligibility criteria.

3.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be reflected in your account.

4. Exchanges

4.1. Exchange Eligibility: We may offer exchanges for damaged, defective, or incorrect items. Contact our customer support to inquire about the possibility of an exchange.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us

By placing an order with Couchly Store, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. Please review our Shipping and Privacy Policies for additional information regarding our services.

Refund Policy

Thank you for shopping at Couchly Store. We are committed to providing you with high-quality products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds and returns are processed for orders placed through our website and other platforms ("Services"). Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds and Returns

1.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [X] days of receiving the item. We will assess the issue and provide instructions for returning the item.

1.2. Incorrect Items: If you receive an incorrect item, please contact our customer support within [X] days of receiving the item. We will guide you through the return process and arrange for the correct item to be sent.

1.3. Change of Mind: We do not offer refunds or returns for change of mind or if you simply decide you no longer want the product.

2. Return Process

2.1. Contact Customer Support: To initiate a return, contact our customer support at [contact email/phone]. Provide your order number, details about the issue, and any relevant photos if applicable.

2.2. Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. Do not return any items without obtaining authorization.

2.3. Return Shipping: If the return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping, unless the return is due to a damaged, defective, or incorrect item.

3. Refund Process

3.1. Refund Eligibility: Refunds will be processed for eligible returns as described in section 1. We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet the eligibility criteria.

3.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be reflected in your account.

4. Exchanges

4.1. Exchange Eligibility: We may offer exchanges for damaged, defective, or incorrect items. Contact our customer support to inquire about the possibility of an exchange.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us

By placing an order with Couchly Store, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. Please review our Shipping and Privacy Policies for additional information regarding our services.

Refund Policy

Thank you for shopping at Couchly Store. We are committed to providing you with high-quality products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds and returns are processed for orders placed through our website and other platforms ("Services"). Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds and Returns

1.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [X] days of receiving the item. We will assess the issue and provide instructions for returning the item.

1.2. Incorrect Items: If you receive an incorrect item, please contact our customer support within [X] days of receiving the item. We will guide you through the return process and arrange for the correct item to be sent.

1.3. Change of Mind: We do not offer refunds or returns for change of mind or if you simply decide you no longer want the product.

2. Return Process

2.1. Contact Customer Support: To initiate a return, contact our customer support at [contact email/phone]. Provide your order number, details about the issue, and any relevant photos if applicable.

2.2. Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. Do not return any items without obtaining authorization.

2.3. Return Shipping: If the return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping, unless the return is due to a damaged, defective, or incorrect item.

3. Refund Process

3.1. Refund Eligibility: Refunds will be processed for eligible returns as described in section 1. We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet the eligibility criteria.

3.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be reflected in your account.

4. Exchanges

4.1. Exchange Eligibility: We may offer exchanges for damaged, defective, or incorrect items. Contact our customer support to inquire about the possibility of an exchange.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us

By placing an order with Couchly Store, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. Please review our Shipping and Privacy Policies for additional information regarding our services.

Refund Policy

Thank you for shopping at Couchly Store. We are committed to providing you with high-quality products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds and returns are processed for orders placed through our website and other platforms ("Services"). Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in this Refund Policy.

1. Eligibility for Refunds and Returns

1.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [X] days of receiving the item. We will assess the issue and provide instructions for returning the item.

1.2. Incorrect Items: If you receive an incorrect item, please contact our customer support within [X] days of receiving the item. We will guide you through the return process and arrange for the correct item to be sent.

1.3. Change of Mind: We do not offer refunds or returns for change of mind or if you simply decide you no longer want the product.

2. Return Process

2.1. Contact Customer Support: To initiate a return, contact our customer support at [contact email/phone]. Provide your order number, details about the issue, and any relevant photos if applicable.

2.2. Return Authorization: Our customer support team will review your request and provide you with instructions for returning the item. Do not return any items without obtaining authorization.

2.3. Return Shipping: If the return is approved, you will be provided with a return shipping address. You are responsible for the cost of return shipping, unless the return is due to a damaged, defective, or incorrect item.

3. Refund Process

3.1. Refund Eligibility: Refunds will be processed for eligible returns as described in section 1. We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet the eligibility criteria.

3.2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be reflected in your account.

4. Exchanges

4.1. Exchange Eligibility: We may offer exchanges for damaged, defective, or incorrect items. Contact our customer support to inquire about the possibility of an exchange.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us

By placing an order with Couchly Store, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. Please review our Shipping and Privacy Policies for additional information regarding our services.